Meet Our Counsellor
Qualified and Compassionate Professional
At the heart of Mando Counselling Practice is a commitment to understanding each person’s story with empathy, respect, and cultural awareness. Our principal counsellor, Madina Tola, brings a deep passion for helping individuals navigate life’s challenges and discover strength through self-understanding and growth.
With a strong foundation in trauma-informed practice, mental health support, and culturally responsive counselling, Madina combines her social work background with over 12 years of experience as a counsellor and psychotherapist. She has worked extensively with adolescents and adults facing a wide range of emotional, relational, and life transition challenges.
Madina’s approach is client-centred, collaborative, and grounded in evidence-based practices, ensuring that every individual feels heard, supported, and empowered on their journey toward healing and personal growth.
Areas of Specialisation
-
Anxiety, depression, and stress management
-
Trauma and post-traumatic support
-
Relationship and family challenges
-
Grief, loss, and life transitions
-
Cultural adjustment and identity
-
Carer support for disability and mental health
Why Choose Mando Counselling Practice?
We can help with
Personalised, Evidence-Based Care
Every counselling session is tailored to your unique experiences and goals, grounded in evidence-based approaches that support lasting emotional and mental wellbeing.
Culturally Responsive Practice
We specialise in working with culturally and linguistically diverse (CALD) individuals and families, ensuring care that respects your values, identity, and lived experience.
Holistic and Strengths-Based Support
We focus on your strengths and potential — working with you to build resilience, self-awareness, and confidence across all areas of life.
Trauma-Informed Approach
Our counselling is built on trauma-informed principles, providing a safe and supportive space for healing from past experiences without judgment.
Collaborative Healing Journey
We work side-by-side with you to understand your inner world, honour your story, and develop strategies that foster personal growth and empowerment.
Inclusive and Compassionate Environment
We meet you where you are in your journey, creating a warm, respectful, and inclusive space where every client feels seen, heard, and valued.
Client Testimonials
Our Services
Emotional & Mental Health
We provide a safe and supportive environment where you can explore your emotions, build self-awareness, and find clarity. Our counselling sessions help you manage anxiety, depression, stress, and trauma while developing coping strategies to restore balance and wellbeing.
Whether you’re struggling with day-to-day pressures or deeper emotional pain, we work with you to strengthen resilience, self-esteem, and emotional regulation — helping you reconnect with your strengths and values.
Focus areas:
Anxiety & Depression
• Stress Management
•Anger Regulation
• Trauma Recovery
•Self-Esteem Building
• Coping Skills
• Psychoeducation
Life Transitions & Challenges
Change can be both exciting and overwhelming. We provide guidance and emotional support during life’s major transitions — such as adjusting to a new health diagnosis, experiencing loss, or moving through cultural and settlement challenges.
Our counsellors help you process complex emotions, find meaning in change, and adapt to new circumstances with greater self-compassion and confidence. Together, we work to build the skills and mindset needed to move forward with strength and purpose.
Focus areas:
• Health & Aging
• Settlement & Cultural Adjustment
• Social Isolation
• Life Transitions
• Women’s Wellbeing
Family & Relationship
Counselling
Healthy relationships are essential to emotional wellbeing. We support individuals, couples, and families in building stronger connections through improved communication, understanding, and empathy.
Our sessions provide a neutral, compassionate space to navigate family difficulties, parenting challenges, and caring roles. We also offer specialised support for carers who look after individuals living with disability, chronic illness, or mental health concerns.
Focus areas:
Parenting Support
• Relationship Challenges
• Family Support
• Carer Support
• Conflict Resolution
• Communication Skills
Get in Touch
Contact Information
Phone
Address
503 Ballarat road, Sunshine VIC 3020